Studies have show a significant reduction in missed appointments when clients are notified the day before the appointment. This is especially true for Monday appointments where no-show rates can exceed 25%
The problem with doing that is that it requires having someone spend a fair amount of time looking up phone numbers and making the calls.
Even for a small office this can easily take 30 minutes a day. For larger offices that number only grows.
What we are offering is for your staff to what they do best, taking care of YOUR customers.
Features:
- Nothing to buy!
- No monthly fees. You are charged for what you use.
- No contract necessary! Month-to-month service available.
- Contracts available for as little as three months.
- Small up front costs.
- HIPAA compliant.
- Human voice, male or female.
- The customer receiving the reminders Caller-Id (if available) will show YOUR name and phone number (depending on network capabilities).
- First names are used (if provided by client).
- Multiple appointments from the same provider on the same day will be relayed in a single call.
- Reminder calls can start at any time of the day from 8AM-8PM.
- Busy or no-answer calls can be retried at an interval specified by the client.
- Customer may request rescheduling of their appointment during call.
- Where the laws allow it, the reminder calls can be recorded at your option and will be available for download.
- Near real-time reporting on the status of all calls.
- Easy to setup.
- Easy to use internet interface.
- Scheduling information may be pulled directly from your scheduling system. Custom interfaces are available.
- Scheduling may be done directly on the service's website.
- Our service is less expensive than our competitors without any sacrifice in service, security, or capability.
Notes:
- No reminder calls will started after 8:30PM.
- Although we are not bound by the FCC's do not call list restrictions, if a customer requests that we remove them from your list of customers that may be notified by phone, we will comply.
Pricing:
- Per call pricing from $0.21
- Contract call pricing from $0.16
Additional Information:
Please call or email us for a price quote specifically tailored to your needs. Contact information available on our Contact page under the Support menu.